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Frequently Asked Questions
Is it possible to have Customized Decals?
Yes, we print your graphic on paper that can be peeled off in water. We can print personalized decals on specific request, starting even from a vector file provided by the customer.
Can you make Decals from a photo?
Yes, we can do custom jobs even from high quality photos. For this type of service we have a maximum of works that we can perform every month.
On what kind of surface can I apply the Decals?
The Decals can be applied on a painted and well-dried surface (at least 12-24 hours). The decals can be applied on plastic, wood, metal. For surfaces painted with lacquered paints or solvent-based paints, make sure that the solvent is well evaporated before applying the decals.
How can I pay for my Decal purchased on the website?
You can choose between immediate payment with PayPal (if you have any credit card or PayPal account), using your credit card on the securised Stripe platform or Bank Transfer or with Italian prepaid reloadable credit card PostePay. With wire transfer and Italian PostePay prepaid card you will be able to make the payment independently after receiving the useful data via e-mail. In case of Bank transfer always indicate in the reason for payment section the surname of the person who placed the order as well as the order number. To speed up the shipment, always communicate the payment by bank transfer or Italian PostePay prepaid credit card sending an e-mail or sms.
How are shipments made?
Shipping in Italy: we ship with national BRT or GLS courier or Poste Italiane, starting from € 9.90. Shipping is FREE for orders over € 130.00 but check the season's offers for other shipping promo.
Shipping to Europe from € 9.90. The cost decreases until you get FREE shipping for orders over € 130.00.
International shipments are made with PosteItaliane's “International Registered Mail” service if tracking is requested, with PostaPriority if tracking is not required. To some European countries it is possible to choose between International Registered Mail and BRT-DPD courier shipping
Shipping possible worldwide from € 13.90.
Will I receive a confirmation about the shipment?
Yes, you will always receive a shipping confirmation email.
I want to buy an item that is no longer in the catalogue, how can I do?
You can write us an email or use the contact page to request a copy, remember to indicate the article number, in general it is possible for all articles that are no longer in the catalog but we will still give you confirmation. The cost varies depending on the ldecal from €15.00 to €30.00